CONTACT

SKILLS

  • JavaScript
  • HTML / CSS
  • React
  • Vue.js
  • Django
  • D3.js
  • NGINX
  • SQL
  • Amazon Web Services
  • Adobe Creative Suite

IT CERTIFICATIONS

  • Red Hat Certified System Administrator
  • AWS Developer Associate
  • AWS Solutions Architect

EDUCATION

  • Bachelor of Science in Biology
  • Ramapo College of NJ
  • Dean's List

Customer Success Engineer

Remote

FingerprintJS, Inc

Oct 2023 - Apr 2024

At FingerprintJS, I provided technical support for hundreds of customers and investigated technical issues using SQL queries. I educated customer on best practices on how to use FingerprintJS's APIs effectively. I proactively monitored users' API usage and performance to identify and resolve potential issues before they impacted customers. I conducted interviews with churned customers to understand their concerns so they could rejoin the platform.

Suitcase SVG

Spanish Learning Application

Personal Project

Apr 2023

A full stack application with exercises designed for learning Spanish. Hosted on an AWS EC2 Ubuntu instance with an NGINX proxy server and Gunicorn (WSGI). The frontend was built with React/Redux and TypeScript. The backend was built with Django.

Helpdesk Technician Guide

Personal Project

Apr 2023

I created a personal blog that documents some of the technical issues I troubleshooted throughout my career in IT. The frontend was built with React and TypeScript. The backend was built with Django and I incorporated serializers to create RESTful APIs from Django models with one-to-many relationships.

Front End Developer

New York, NY

Converseon.AI

June 2021 - Oct 2022

At Converseon.AI, I designed and implemented the frontend for 2 data intelligence applications used by Fortune 500 companies. I designed the UI using Adobe XD and implemented the frontend using Vue.js and Quasar. I created engaging data visualizations (scatter plots, force simulations, data tables) using D3.js and enjoyed collaborating with the backend developers.

Obtained Red Hat Certified System Administrator Certification

Aug 2020

Obtained Amazon Web Services: AWS Developer Associate Certification

Sep 2019

Obtained Amazon Web Services: AWS Solutions Architect Certification

Jun 2019

Obtained CompTIA Network+ Certification

Feb 2019

Obtained Microsoft Certified Solutions Associate: MCSA Windows 10 Certification

Dec 2018

Obtained Microsoft Certified Solutions Associate: MCSA Office 365 Certification

Aug 2018

Help Desk Technician

Fullerton, CA

Alinco IT, Inc

Jan 2018 - Nov 2019

My first opportunity in the tech industry was as a helpdesk technician. I provided technical support via RDP fixing e-mails, printers, and anything computer related. I created Powershell scripts to handle repetitive tasks in Active Directory and managed user mailboxes, distribution groups, and policies in Exchange Administration Center.

Obtained CompTIA A+ Certification

Aug 2017